Our firm is receiving complaints from consumers who are receiving Polo Ralph Lauren text spam. If you texted 89448 to join Polo on the Go and receive a Polo Ralph Lauren SMS coupon for 15 percent off, and want to continue to receive exclusive offers, that’s terrific. But if Polo Ralph Lauren doesn’t honor your “opt-out” request, you may be able to recover money. In other words, when consumers ask to stop receiving Polo Ralph Lauren text messages and the texts keep coming, they can sue in a court of law.
Polo Ralph Lauren is known for its iconic polo pony logo, but the company started out as a boutique store for men’s ties. In 1971, Polo Ralph Lauren moved into women’s fashion and opened its first store in Beverly Hills. The company went public in 1997, and now has a variety of brands offering clothing for men, women, and children, as well as home accessories, home textiles, and interior paint products.
Clothing companies encourage customers to find the right fit, but sometimes the companies’ text messaging practices don’t align with the law. The federal Telephone Consumer Protection Act (TCPA) and the Federal Communications Commission regulate what businesses can and cannot do with respect to text messages.
For example, the law says that a company must have your permission to send you a text. It also forbids businesses from sending additional text messages once you’ve asked them to stop. When a company keeps texting you after you’ve told them not to, you can sue in federal court for $500 to $1,500 per text.
If you’ve been receiving unwanted Polo Ralph Lauren text messages, Lemberg Law can help. Call our office at 475-277-2200 for a free case evaluation.