Receivable Recovery Services LLC or RRS is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.
Receivable Recovery Services or RRS is a third-party collection agency based in Louisiana. RRS has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including making false statements and threatening to take actions that cannot legally be taken. If you have been contacted by Receivable Recovery Services , make sure you understand your rights before taking action.
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According to the Better Business Bureau (BBB), Receivable Recovery Services , LLC was founded and incorporated in 1994. The BBB established a profile page for RRS in 2003. RRS is listed as a collection agency. Buzzfile estimates RRS’s annual revenue at $2 million and the size of its headquarters staff at 30 employees.
According to its website, Receivable Recovery Services “is the premier debt collection agency in the Gulf South Region” and employs a “highly motivated staff …with over 30 years of experience that ensures…they will conquer…revenue cycle and bad debt challenges.” RRS promises “the highest quality service combined with integrity, innovation, and a commitment to exceeding…expectations.”
Receivable Recovery Services collection staff is active in four main industries—healthcare, education, telecom, and financial. RRS healthcare division offers first-party early-out self-pay recovery solutions that “utilize high impact letters and telephone contacts that immediately stimulate… cash flow”; insurance follow-up services that “leverage… strong relationships with insurance companies to help track current claim status and accelerate timely billing, re-submissions, and payment”; as well as payment plan monitoring, charity care processing, hosted dialer, comprehensive skip tracing, and litigation solutions.
Receivable Recovery Services utilities division focuses on telecom and other digitally implemented services by providing pre-disconnect services. Their financial division collects for “some of the world’s largest financial service companies…to generate recoveries from bad debts,” with services that include pre-charge off and litigation. RRS also accepts delinquencies from education lenders.
The Receivable Recovery Services website includes a blog with articles about professional developments in the collections industry and a web-based contact form. However, they do not provide any links or references to consumer protection resources, laws, or enforcement agencies.
The BBB has closed 33 complaints against Receivable Recovery Services in the preceding 3 years, with 22 complaints closed in the past 12 months. Most of those complaints alleged problems with billing and collections. Since December 2017, the Consumer Financial Protection Bureau (CFPB) has closed 39 complaints against RRS. Justia lists at least 3 cases of civil litigation involving RRS.
Receivable Recovery Services, LLC
110 Veterans Blvd., Ste. 445
Metairie, LA 70005
Telephone: (504) 837-0116
It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely RRS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!
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Absolutely. Here are some Sample Cases
Complaints against Receivable Recovery Services commonly cite problems resulting from disputes about debt verification and the accuracy of information reported to the credit reporting agencies. In March 2018, a complainant indicated that he had requested validation of a debt, but that RRS had allegedly “refused to validate the debt that they have stated that he… owed.” The complainant denied that he owed the debt and denied that the amount requested was accurate. He stated that the debt was established without his knowledge, and that “the only correspondence that …he received was a billing statement, in which the amount is different than what is…reported on …his Equifax, Experian, …and Transunion credit reports.” He alleged that the failure to properly validate the debt violated the FDCPA and that the inaccuracies in reporting to the credit reporting agencies violated the Fair Credit Reporting Act (FCRA).
In its response, Receivable Recovery Services advised the complainant that they “do not discuss personal business matters in a public forum,” and that he should contact them directly to discuss the matter further. The complainant posted a response to their reply that indicated he had called RRS. The representative he had spoken with allegedly had stated that they had contacted him initially back in 2017, but the complainant stated that he had never received any phone calls from them. He specified the inaccuracies in their credit reporting, indicating that his credit reports showed a delinquent amount that was different from the amount quoted in the collection letters from Receivable Recovery Services. He also alleged that the representative told him his 30-day window to dispute the debt had expired, but he claimed “never to have received any communication to even know about disputing the debt.” He again denied owing the debt, but also insisted that even if the debt itself were valid, the amount of the debt was inaccurate. He reiterated his insistence that the debt was established without his knowledge, and that RRS’s conduct constituted violations of the FDCPA, the FCRA, and unjust enrichment laws. Receivable Recovery Services’ final response indicated they would mail supporting documents to the complainant.
The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB).
The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.
The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.
These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency
Your debt harassment checklist:
- You are receiving multiple calls per week from third party collection agencies
- You are receiving early morning or late night calls from debt collectors
- You are receiving calls at work from a debt collection agency
- Debt collectors are calling your friends, neighbors, or coworkers
- Collectors are threatening you with violence, lawsuit, or arrest
- A debt collector attempts to collect more than you owe
- You are being threatened with negative credit reporting
- A debt collector attempts to intimidate you
- Criminal accusations are being made towards you
- Use of obscene language during an attempt to collect
- Automated robocalls are being made to your phone in an attempt to collect
If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.
We can make them STOP!✋
The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200 NOW.
What Our Clients are Saying
“We realize that ours is just one small case among many – and many more serious – but are heartened by the fact that you accepted it and represented us with a professionalism that belied the small dollar amount.”
“If you are unsure about this company…DONT BE!!! They are for real when they say they are here to help you. It only takes a few short minutes of your time to talk to a rep. I was a skeptic, but you did everything you said you would! I can’t say thank you enough!”
”Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”
“I would recommend your company to anyone. You have the debt collectors off my back, and I will finally see the light at the end of the tunnel. Throughout the entire procedure your employees were courteous and professional. I was blown away by their efficacy also.
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