TRS Recovery Services Collections Complaints? We Stop Calls and Harassment.

We help consumers who have complaints about collection harassment.

TRS Recovery Services Inc is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

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The harassing company pays our fees.

What is TRS Recovery Services?

TRS Recovery Services, Inc. (TRS) is a third-party collection agency based in Texas. TRS has received consumer complaints alleging violations of the Fair Debt Collections Practices Act (FDCPA), including making false and misleading statements in an effort to collect a debt and failing to verify debts. If you have been contacted by TRS about past due financial obligations, make sure you understand your rights before responding.

Is TRS Recovery Services a scam?

They’re legit. span>According to the Better Business Bureau (BBB) TRS Recovery Services, Inc. was originally incorporated in Colorado in 1992, then started locally in Texas in 1995. The BBB established a profile page for TRS in 2011. TRS is listed as a collection agency. Buzzfile estimates TRS’s annual revenue at just over $400,000 and the size of its headquarters staff at 5 people.

According to its website, TRS Recovery Services is “is a premier provider of collection services across varied market segments…with approximately 200 employees to support these services on an inbound and outbound call basis.” TRS is “dedicated to satisfying the needs of its customers…and fostering the development of long-term, profitable business relationships with…customers…employees, and…vendors.”

TRS Recovery Services draws clients from many different consumer-oriented businesses, including “retailers, grocers, and financial institutions.” TRS offers collection services that include treating consumers “with respect and care during the collection/resolution process.” They also have made available several payment options, including “cash, credit card, money order, check, EFT, debit card, Western Union and MoneyGram money transfer services, web payments, live operator assistance, and … IVR technology.” TRS’s collection staff is bilingual in English and Spanish.

The TRS Recovery Services website includes an Inquiry page, a Bankruptcy page, a Dispute and Validation page, and a Forgery and Identity Theft page. The Inquiry page provides contact information and a web-based contact form for site visitors who want to know why they received a collection notice from TRS. The Bankruptcy, Identity Theft, and Dispute and Validation pages provide information about reporting and filing requirements; contact information; and web-based contact forms.

TRS is owned by First Data Corporation, a business services corporation that specializes in providing payment processing services for e-commerce businesses.

How many complaints are there against TRS Recovery Services?

The BBB has closed 153 complaints against TRS Recovery Services in the past 3 years, with 36 closed in the past 12 months. Most of those complaints allege problems with billing and collections. As of December 2016, the Consumer Financial Protection Bureau (CFPB) has closed 36 complaints against TRS. Justia lists at least 12 cases of civil litigation involving TRS

Contact Information

TRS Recovery Services, Inc.
14141 Southwest Fwy.
Sugar Land, TX 77478-3493
Telephone:(800) 366-1048

Can TRS Recovery Services Sue Me or Garnish My Wages?

It is illegal for a debt collector to make empty threats to sue you or garnish your wages. It is also unlikely TRS would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!

Click 844-685-9200 NOW to call us.

Or go ahead and fill out our Contact Form. Our services are absolutely FREE to you.

Can you help me file a No Fee Lawsuit against TRS Recovery Services?

Absolutely. Here are some Sample Cases filed in Federal Court

The BBB has posted the following Alert on TRS’s profile page:

“Since December of 2014, the BBB Houston office began receiving several complaints that…exhibit… the following pattern:

“According to consumers’ disputes, it has been alleged that TRS Recovery is declining consumer transactions upon checkout.  The complaints reviewed state the consumers have reached out to TRS Recovery with their concerns. However, when attempting to contact the company there are long hold times and consumers are rarely able to speak to a live representative.  Upon being able to speak with someone about collection concerns, they are met with rude customer service representatives. Such concerns…include consumers’ having made a purchase with Amazon, the payment will clear … a consumer’s account, and the…consumer will later receive a notice from TRS Recovery Systems stating items were unpaid and now assigned to them for collections.  Consumers are also stating TRS Recovery Systems has attempted to process unauthorized automatic withdrawals of check amounts, … causing multiple charges from their banks.

“The company TRS would like you to know: TRS Recovery Services, Inc. wants our subscribers and their customers to know that we are committed to improving our customer service experience.”

Most of the complaints about TRS that have been submitted to the BBB are posted without any details available for public viewing. However, in January 2016, a complainant indicated that he had ordered a book from a 3rd party seller on the website for Amazon, Inc. He indicated that the transaction went through smoothly and that he received the book, but he was notified later that the payment did not go through. The complainant indicated his belief that the problem resulted from his having selected a closed checking account from the banking information stored on Amazon’s servers, which he only found out about when he“received a debt collection letter in the mail from TRS…only 10 days after the original transaction, stating that …he owed the original purchase price ($13.98) plus a $25 returned check fee.” The complainant had contacted the seller, who told him they weren’t “even aware that the payment had not been completed,” and another vendor involved in the transaction said they had “sent… him an email about the payment not going through, but the email never reached” him. He also expressed uncertainty about how TRS “learned about this transaction,” speculating whether they had intercepted his email communication.

TRS Recovery Services Calling You?

The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB). The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.

The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.

These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.

Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency

Want to Stop TRS Recovery Services Debt Collection Harassment Now?

Your debt harassment checklist:

  • You are receiving multiple calls per week from third party collection agencies
  • You are receiving early morning or late night calls from debt collectors
  • You are receiving calls at work from a debt collection agency
  • Debt collectors are calling your friends, neighbors, or coworkers
  • Collectors are threatening you with violence, a lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.

We can make them STOP!✋

The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call ? 844-685-9200 NOW.

What Our Clients are Saying

“We realize that ours is just one small case among many – and many more serious – but are heartened by the fact that you accepted it and represented us with a professionalism that belied the small dollar amount.”

“If you are unsure about this company…DONT BE!!! They are for real when they say they are here to help you. It only takes a few short minutes of your time to talk to a rep. I was a skeptic, but you did everything you said you would! I can’t say thank you enough!”

”Lemberg Law has saved me from the endless calls, and harassing voicemails. They really do go to bat for you. I didn’t know that debt collection agencies can end up paying your legal bill. What a surprise, to receive free legal help. I’m very grateful for all the hard work they did to finally give me my life back.”

“I would recommend your company to anyone. You have the debt collectors off my back, and I will finally see the light at the end of the tunnel. Throughout the entire procedure your employees were courteous and professional. I was blown away by their efficacy also.

Can You Help Me Delete TRS Recovery Services from My Credit Report?

We can absolutely help. Call us today.

Sound Off!

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

  • Willie L

    Here’s HELP! I had a couple of negative items on my report that were really hurting my credit. I didn’t know what else to do. A friend went to credit brainiac and said they got 8 negative items deleted for her! So she told me to contact [at] g-m-a-i-l [dot] com. My case, according to credit brainiac, was an easy fix, they managed to remove charge off, debts and repossession from my credit report. But my mind was not fully at rest when they completed the job until I was sure it wouldn’t go down or it wasn’t just some temporary fix. It’s been 3 months and there has been no problems. I am happy.

  • S. D

    I was notified that my credit scored dropped points on Experian. I reviewed credit report. There is a report on my credit record that says I failed to pay a payment in August of 2018. I looked back at my bank statement and for a fact I paid a payment. The 800 # provided on the bank statement to who I paid $ to is TRS recovery. I called the State of Mi because the bank statement said they were the collector. The state said they have no such record that I owe what is on my credit record. I filed a dispute with Experian. How can you help me? I called my credit union and they cannot help. They said to follow thru with the dispute thru credit bureau.

  • sheri

    I received a letter from TRS indicating that I stopped payment on a check to Walmart. I had not been to any Walmart on that day or near that day. I tried to contact the TRS department but it only allows you to go on the website to dispute any claims and on the claim for it asks for your bank account number. So in order to dispute a claim you have to put this information. I will not be putting my personal information and would rather speak to somebody regarding this collection debt but thats not an option. I feel like this is a scam, and if it is not then they need to change the way they handle their clients debts.

  • sarah tucker

    I disputed my credit several times with Experian with little result. I had two Bankruptcies on my credit report. One was a dismissal due to my attorney putting me in a non discharge BK! I had two repos due to the BK dismissal where they were trying to charge me for cars that were auctioned off. I was at a point where I needed the right professional to assist with cleaning my credit then I found the right one who helped me resolve these issues at good fees. He’s a credit restoration service specialist that can help you with significantly increasing your credit score and deleting negative items from credit report. Request for his assistance at creditbrainiac . repair at gmail dot com.

  • Sara

    Hi Rita,
    I have the exactly the same experience as yours and TRS Services send me the letter (instead of calls) to pay the hacked amount. I first talked to my bank and told them about it because my bank is the only leak to TRS of my info (name, address, hacked amount) that I could think of. My bank investigated but not much help but told me to contact TRS because ignoring the letter jeopardize my credit history. So I called their 800 number ((800) 366-1048) does not connect, just music is playing….. And my phone indicates the number is a “scam”!

    Even knowing that they don’t sound legitimate, I worry about my credit history affected by this in any ways…

  • Rita Razo

    About 3 months ago, my checking acct. was hacked, about $700 , was charged to my account. My bank, closed that acct. and I opened a new one, my bank credited my new acct. with hacked charges……which included $184.88 charged to AMAZON MARKETPLACE. NOW TRS RECOVERY SERVICES IS WANTING ME TO PAY THEM the $184.88. Please help me understand what I must do. Thank you.

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