- Who is United Revenue Corporation?
- United Revenue Corporation Complaints?
- United Revenue Corporation Lawsuits
- United Revenue Corporation Contact
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- How Do I Stop United Revenue Corporation Debt Collection Harassment?
- How Can I Delete United Revenue Corporation from My Credit Report?
- How Can I Deal with United Revenue Corporation?
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United Revenue Corporation (URC) is a third-party collection agency based in Texas. URC has received consumer complaints alleging violations of the Fair Debt Collection Practices Act (FDCPA), including attempting to collect debts not owed. If you have been contacted by URC regarding past due financial obligations, make sure you understand your rights before responding.
According to the Better Business Bureau (BBB), United Revenue Corporation (URC) is located in Arlington, TX and is listed as a collection agency. The BBB has maintained a profile page for URC since 1991. Buzzfile indicates a founding date for URC of 1983 and estimates their annual revenue at $2.6 million.
The home page of URC’s website contains very little information. The company’s name is displayed, and beneath it the statement, “Est. 1983.” Additional information can be found by clicking on links located beneath five $100-bill icons: Client Log In; View and/or Pay Your Account; About URC; Contact Us; and Credit Reporting Policy. The Client Log In link requires site visitors to enter a username and password before accessing the portal. Similarly, the View and/or Pay Your Account link leads to a consumer payment portal that requires a username and password. This page also contains the statement, “This is an attempt to collect a debt by a debt collector. Any information obtained will be used for that purpose,” and a disclaimer about ACH payment fees. Their Contact Us page provides their address and phone number.
Information about URC’s business practices is located on the remaining two pages. The About URC page tells site visitors that URC has combined “technology, professional collection techniques, and good, old-fashioned customer service” to create “the ultimate extension of your own accounts receivable management department.” URC’s “emphasis on practical solutions for our clients” is enhanced with technological advances such as the “most powerful collection system in the business coupled with flexible interface ability” to provide “a total package that exceeds even the most sophisticated expectations.”
URC’s credit reporting policy “always allows sufficient time for each person to meet their obligations before reporting any debt as a collection account to Experian.” Further, URC policy requires that all “undisputed medical collection accounts will be deleted from credit reports when they are paid in full.” URC also states its compliance with regulations requiring that they “investigate, verify, and validate each and every account that may be disputed in an effort to ensure complete accuracy in our reporting.”
The BBB has closed 38 consumer complaints against URC in the past three years, with 16 closed in the past 12 months. Almost all of these complaints allege problems with billing and collections. As of September 2017, the BBB has given URC a rating of F. Since March 2015, the Consumer Financial Protection Bureau (CFPB) has closed 22 complaints against URC, and Justia lists at least 2 cases of civil litigation identifying URC as a defendant.
Absolutely. Here are some Sample Cases against United Revenue Corporation – URC
Many of the complaints against URC allege problems with accurate documentation of billing and reporting. In addition, URC’s responses to complainants often take a defensive and argumentative tone that attempts to shift blame onto the complainant. In February 2016, a complainant disputed a debt that URC was trying to collect. The complainant stated that because he was trying to buy a house and the past due amount was very small, he agreed to pay it to have it removed from his credit report. After paying the bill, the complainant reported that URC did not remove the disputed item. URC responded with a confirmation that they did agree to remove the item form the complainant’s credit report once it was paid in full, but blamed the complainant for their failure: “This would have been done long ago if [the complainant] had brought the situation to our attention.” URC added a defensive statement that because the complainant chose “to involve [the BBB] in this matter, [they] feel it is appropriate to confirm that every item of information that [they] reported was confirmed to be accurate and proof of the obligation was furnished…via an itemized statement from our client.” This complaint illustrates conduct in direct opposition to URC’s stated policy of ensuring accuracy in its credit reporting activities.
United Revenue Corporation
204 Billings, Suite 120
Arlington TX 76010
Understanding your Debt Collection Rights
The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB). The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.
The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.
These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.
Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency.
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The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200.
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