Virtuoso Sourcing Group Collection Complaints. Stop the calls

Many consumers bring up complaints about harassing collection calls

Virtuoso Sourcing Group LLC is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might calling, and how you can stop them.

Who is Virtuoso Sourcing Group?

Virtuoso Sourcing Group LLC is a debt collection agency that specializes in collecting student loan debt; utility bills; consumer credit services; financial services; and government debt. According to the Better Business Bureau, Virtuoso Sourcing Group, LLC has been in business for 20 years, opening locally in 1997, and incorporating in 2009. Buzzfile reports their founding date as 2008, annual revenues of $4.4 million, and a staff of 52 people.

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Is Virtuoso Sourcing Group a scam?

Virtuoso Sourcing Group is a legitimate debt collection agency with an extensive history of harassing consumers over debts. According to their website, their approach to consumer relations is based on their belief that customers “spoiled with simplicity, connectivity, and instant gratification” should enjoy the same customer satisfaction experience if they are referred to collections. Their consumer relations efforts focus on telephone contact; collection letters; and web-based payment portals. They cite among their strengths Fair Credit Reporting Act (FCRA) compliance when reporting to the credit reporting agencies; letter-writing strategies that are fully compliant with the Fair Debt Collections Practices Act (FDCPA); and technology-based analytics that guarantee higher returns and more effective skip tracing.

According to the Better Business Bureau, Virtuoso Sourcing Group, LLC has been in business for 20 years, opening locally in 1997, and incorporating in 2009. Buzzfile reports their founding date as 2008, annual revenues of $4.4 million, and a staff of 52 people.

As for regulatory compliance, their website indicates that they are nationally licensed as a collections agency; compliant with the FDCPA, the FCRA, the Telephone Consumer Protection Act (TCPA), the Health Information Portability and Accountability Act (HIPAA), the Federal Information Security Modernization Act (FISMA), and PCI regulations ensuring the security of online payments. They are also members of the Association of Credit and Collection Professionals (ACA), and have an A+ rating as an accredited business with the BBB. However, like the websites of many collection agencies, this site appears to be designed more to attract clients seeking collection agencies with high success rates closing out delinquent accounts, than to demonstrate a dedication to ensuring consumer protection laws are not violated. There are no consumer resources on the site. Aside from the mention of the federal laws above, there is no explanation of how these laws protect consumers or what consumers can do if they are concerned about illegal collection practices.

How many Complaints are there against Virtuoso Sourcing Group?

Virtuoso Sourcing Group, LLC is accredited by the Better Business Bureau and as of August 2017 has an A+ rating. The BBB lists a total of 83 complaints against Virtuoso Sourcing Group. Of these complaints, 26 have been closed to the satisfaction of the complainant; 57 of the complaints indicate that the complainant either was not satisfied with the response or did not follow up any further. Three of the four reviews are negative. Many of the complaints center around issues of compliance with the FCRA regarding items reported to the credit reporting agencies, or problems resulting from attempts to collect unverified debts. Justia lists at least 5 cases of civil litigation in which Virtuoso Sourcing Group, LLC was named as a defendant.

Contact Information

Virtuoso Sourcing Group, LLC
4500 E Cherry Creek South Dr., Ste. 500
Denver, CO 80246-1500
Telephone: 1-844-264-8983

Can Virtuoso Sourcing Group Sue Me or Garnish My Wages?

It is illegal for a debt collector to threaten to sue you or garnish your wages. It is also unlikely Virtuoso Sourcing would sue you for a debt you may not owe or they cannot validate. However, debt collection agencies are known to have summoned debtors to court and garnish wages after a default judgement. Contacting an attorney BEFORE this could possibly happen would be a smart move. We’ve helped thousands of consumers fight back against unscrupulous debt collection harassers. Find out if we can help you too today!

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Can you help me file a No Fee Lawsuit against Virtuoso Sourcing Group LLC?

Absolutely. Here are some Sample Cases filed in Federal Court

In 2012, the United State District Court, Southern District of Indiana, Indianapolis Division, ruled on a motion for class certification. The plaintiff in this case sought to recover damages for violations of the FDCPA “alleging that a debt collection letter she received from Virtuoso…demanded payment of a delinquent consumer debt…but failed to contain the name of the creditor to whom the debt was owed as required by the FDCPA.” To reclassify the case aa a class action, the plaintiff had to prove that a sufficient number of consumers could have been included in the claim; that the offenses were common to all members of the proposed class; that counsel could have competently represented the entire class; and that the claims of the members of the proposed class were typical across all cases in the class. Virtuoso offered objections on all four counts. However, the plaintiff was able to demonstrate that at least 40 people had received a similar letter, the minimum required for a class action; that Virtuoso’s use of form letters in this claim answered the objection that the offense was not common to all members of the class; and the court affirmed that the plaintiff was an adequate representative. The central argument of the case revolved around whether the plaintiff’s complaint was typical of other complaints in the proposed class. Although Virtuoso objected on the basis that they “do not send form collection notices,” this objection was rejected, with the court insisting that “Virtuoso admitted that during the Class Period [they] sent at least forty collection notices to individuals that failed to contain the name of the creditor to whom the debt was owed,” which they blamed on a “‘glitch in working with a new vendor.’” As a result, the court granted the plaintiff’s motion for class certification.

Here are some past Press Releases of Lawsuits Brought On By Lemberg Law Against Virtuoso Sourcing Group LLC

October 10, 2015On behalf of our client, Lemberg Law recently filed a complaint in U.S. District Court, Western District of New York. The case, against Virtuoso Sourcing Group, charges the debt collection agency with violating federal law and asks for $1,000 in statutory damages, plus other relief.

When a debt collection agency calls, it can be embarrassing. When a debt collection agency calls your girlfriend about a debt you supposedly owe, that embarrassment triples. Yet our client says that Virtuoso called his girlfriend in an attempt to collect a debt that he owes. Our client happened to answer the phone, and told Virtuoso that he didn’t live with his girlfriend and to stop calling him at her phone number. That didn’t stop them, though, as they continued to call his girlfriend.

The lawsuit charges that Virtuoso Sourcing violated the Fair Debt Collection Practices Act (FDCPA) by engaging in harassing behavior; by contacting our client’s girlfriend for a purpose other than to confirm or correct information about where he was located; by using false, deceptive, or misleading representation in connection with the collection of a debt; and by failing to inform our client that the phone call was an attempt to collect a debt.

Virtuoso Sourcing Group Calling You?

Understand your debt collection rights

The Fair Debt Collections Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA) are enforced by the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB). The FDCPA regulates the behavior of collection agencies by prohibiting actions such as the use of abusive or threatening language; harassment; or the use of false or misleading information to collect a debt.

The FCRA regulates how collection agencies and creditors report delinquent debts to credit reporting agencies. Additional consumer protection laws include the Telephone Consumer Protection Act (TCPA) and the Consumer Financial Protection Act (CFPA). The complaint above illustrates how these laws can be extremely effective tools to hold accountable collection agencies who fail to adhere to their provisions.

These laws also provide individuals with a means to seek monetary damages in court. For example, the FDCPA allows consumers who have been violated to recover damages of up to $1,000, plus attorney fees and court costs.

Seek legal assistance to find the relief you may be entitled to if you are having difficulty resolving disputes with a debt collection agency.

Want to Stop Debt Collection Harassment Now?

Your debt harassment checklist:

  • You are receiving multiple calls per week from third party collection agencies
  • You are receiving early morning or late night calls from debt collectors
  • You are recieving calls at work from a debt collection agency
  • Debt collectors are calling your friends, neighbors, or coworkers
  • Collectors are threatening you with violence, lawsuit, or arrest
  • A debt collector attempts to collect more than you owe
  • You are being threatened with negative credit reporting
  • A debt collector attempts to intimidate you
  • Criminal accusations are being made towards you
  • Use of obscene language during an attempt to collect
  • Automated robocalls are being made to your phone in an attempt to collect

If you’ve been harassed by debt collectors and even one of these has happened to you, we can help. We will fight for your rights.

We can make them STOP!✋

The Lemberg Law legal team is committed to holding debt collectors accountable, so complete our form for a FREE case evaluation, or call 844-685-9200 NOW.

What Our Clients are Saying

“I just wanted to take a moment to say thank you! Being in debt is hard enough without being harassed by collection agencies, but thanks to you I no longer have to be a victim. I did not know what to expect when I emailed your company, but from the beginning you guys were on the ball.”

“I would like to thank you and your staff for all the help you’ve provided to me. Honestly, you have a wonderful staff that has dealt professionally and been very empathetic at a time in my life when I hit a speed bump.”

“I never thought I’d finally be free of the nonstop phone calls and letters in the mail, but I finally am free. You went to work straight away, and I saw results fairly quickly. I felt like you really cared about getting me the relief I longed for. I can not thank you enough.”

Can You Help Me Delete Virtuoso Sourcing Group from My Credit Report?

In short, odds are good we can. Call us to today and we’ll tell you how we can help.

Sound Off!

Have you had a bad experience with this agency’s debt collectors? Sound off and share your experience with other visitors in the comment box below.

  • Irma cuebas

    Harrasment. The balance on an ADT account is zero and this collection pests keep calling . ADT told me to disregard them but they keep harassing.

  • No way

    I’ve got enough to bring the whole company down. I’m talking federal regulations, fdcpa violations, sexual harrassment at the work place, harrassment from the owner’s to their employees, racial discrimination. The list goes on. Using employees credentials that have not worked there in months. They have ED contracts. I’m sure reliant would not not like to hear that VSG is allowing more than 5 passes on ADT Every day. Multiple violations.

  • Dex H

    According the Fair Debt Collection Practices Act 15 U.S. Code 1692g 809 Validation of debts:
    (a) Notice of debt; contents
    Within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall, unless the following information is contained in the initial communication or the consumer has paid the debt, send the consumer a written notice containing —
    (1) the amount of the debt;
    (2) the name of the creditor to whom the debt is owed;


    Virtuoso Sourcing Group LLC. Opened a collection account on August 13, 2018. I am not aware of this collection due to:
    1. No initial communication from Virtuoso Sourcing Group LLC as described in the Fair Debt Collection Practices Act 15 U.S. Code 1692g 809 Validation of debts
    2. No written notice received from Virtuoso Sourcing Group LLC of the amount of the debt and the name of the creditor to whom the debt is owed as described in the Fair Debt Collection Practices Act 15 U.S. Code 1692g 809 Validation of debts

    Do I have a case?

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